1. Who Can Enrol

• You must be 18 years or older to enrol.
• You should have a strong command of English.

2. Course Format & Access

• The Verbal Vistas TEFL course is online and self-paced.

3. Course Fees, Refunds & Transfers

• All course fees are non-refundable and non-transferable once payment has been made and enrolment is confirmed.
• This is because access to course materials, support, and administrative services is provided immediately.

4. Course Duration & Extensions

• You have six (6) months from your enrolment date to complete the course.
• If you need more time, you may request an extension.
• An extension fee of R150 applies.

We aim to be flexible and supportive, while also keeping the course fair and manageable for everyone.

5. Assessments & Certification

• A soft copy TEFL certificate is issued only after successful completion of all required modules and assessments.
• A hard copy certificate can be provided on request at a cost of R180 (postage included).
• Completion means meeting the course requirements — not just time spent.
• Academic honesty is expected. Plagiarism or misuse of content may result in disqualification.

6. Course Content & Copyright

• All course materials are the intellectual property of Verbal Vistas TEFL.
• Materials are for personal educational use only.
• Copying, sharing, reselling, or redistributing content is not permitted.

7. Employment & Job Support

• Verbal Vistas TEFL provides training and guidance, not guaranteed employment.
• Hiring decisions are made entirely by schools and employers.
• We support your job search, but outcomes depend on individual effort and market conditions.

8. Communication & Support

• Student support is provided via the official communication channels listed on our website.
• While we aim to respond promptly, support is not 24/7, and response times may vary.

9. Student Conduct

• We expect respectful and professional communication at all times.
• Harassment, abuse, or inappropriate behaviour will not be tolerated.
• We reserve the right to suspend or terminate course access if conduct standards are not met.

10. Technical Responsibility

• Students are responsible for having suitable internet access and devices.

11. Changes to the Course or Terms

• Course content may be updated to reflect best teaching practices.
• These Terms & Conditions may be updated from time to time. Any major changes will be communicated clearly.

12. Privacy & Data Protection

• Your personal information is handled with care and in line with applicable data protection laws.
• Please refer to our Privacy Policy for full details.

13. Governing Law

• These Terms & Conditions are governed by South African law.

We’re here to support your journey into teaching English. These terms exist to protect both you and us, and to ensure a fair, positive experience for everyone.